Legal Information — Quarrymoorretreat

This page provides the legal framework for Quarrymoorretreat operations in Sweden: licences, consumer rights, dispute resolution and responsible gaming. Access to gaming and betting services is restricted to persons 18 years or older.

Licences & Regulatory Compliance

Quarrymoorretreat operates under applicable Swedish laws for on-premises casino gaming. Our operations follow rules set by the Swedish Gambling Authority (Spelinspektionen) and relevant local regulations.

Premises: Gaming and hospitality services are delivered on-site at Vasagatan 7, Stockholm.
Age limit: Entry and participation in gaming require age verification (18+).
Regulator: Spelinspektionen — general guidance and complaint contact for licensed operators in Sweden.

Licensing and on-site compliance documentation are available upon request.

Responsible Gaming

We are committed to player protection and responsible gaming. Quarrymoorretreat promotes awareness, self-limits, and exclusion options for guests showing signs of problem gambling.

Self-exclusion assistance is available at reception and via our support team.
Information and support are provided in cooperation with Swedish advisory services.
For help: contact Stödlinjen or visit Spelpaus.se for national self-exclusion.

Key Terms & Policies

Guests must present valid ID for check-in and to enter gaming areas. House rules apply to all areas; management reserves the right to refuse service to maintain safety and compliance.

Personal data is processed under our Privacy Policy (privacy.html) and applicable EU/Swedish law. Data processing for identification, security and responsible gaming is described in the Privacy Policy.

If you have a complaint about our services, please use the form on this page. For unresolved disputes related to licensed gambling, Swedish dispute bodies and Spelinspektionen guidance apply.

Complaints & Requests (Sweden)

Please use this form for formal complaints or requests regarding legal, licensing or consumer matters. Submissions are processed in accordance with Swedish consumer protection and our internal procedures. You will receive an acknowledgment within 14 days.

Compliance Officer

If your issue is legal or regulatory in nature, it will be escalated to our Compliance Officer for review.

We aim to reply within 14 days for formal complaints.

Quick links

Data Retention & Transfers

We retain personal data only as long as necessary for legitimate business or legal requirements. Cross-border transfers (if any) follow GDPR and Swedish law safeguards. See privacy.html for details and rights to access, rectification and erasure.

Contact & Consumer Advice

Address

Vasagatan 7, 111 20 Stockholm, Sweden

Phone:+ (46) 73 894-15-02

Email:quarrymoorretreat@hotmail.com

External resources

Spelinspektionen — Swedish Gambling Authority
Spelpaus.se — national self-exclusion system
ARN and Swedish consumer guidance for dispute information