Privacy Policy

1. Data controller and contact

Quarrymoorretreat, located at Vasagatan 7, 111 20 Stockholm, Sweden, acts as the data controller for personal data collected in connection with hotel, dining, event, and on-site gaming operations. You may reach our team by phone at + (46) 73 894-15-02 or by email at quarrymoorretreat@hotmail.com for privacy inquiries.

2. Categories of data

We may process identification data (name, document details where legally required for age checks), contact information (phone, email), booking preferences, stay history, payment confirmation references, and correspondence content. For security and regulatory compliance on the premises, we may also process access logs related to restricted areas.

3. Purposes and legal bases

We process data to deliver hospitality services, confirm eligibility for access to adult-only gaming areas (18+), coordinate events, manage guest accounts for accommodation and dining, handle enquiries, and meet legal obligations applicable in Sweden. Our legal bases include performance of a contract, legitimate interests in operating a safe resort, and compliance with statutory requirements.

4. Retention

Data is stored only as long as necessary to fulfill the purposes above and to comply with applicable retention periods. Criteria include the duration of stays, warranty or dispute windows, and regulatory requirements for age-controlled environments.

5. Sharing

Personal data may be shared with service providers supporting resort operations (e.g., secure IT hosting, maintenance partners, payment processors) under appropriate safeguards and data processing terms. Where required by law, we may share information with competent authorities.

6. International transfers

If transfers occur outside your jurisdiction, we implement suitable safeguards such as contractual clauses and vetted provider standards to protect personal data.

7. Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, portability, or object to certain processing. To exercise rights, contact quarrymoorretreat@hotmail.com. We will respond within reasonable timeframes consistent with legal obligations.

8. Cookies and similar technologies

We use cookies to support core site functions, remember basic preferences, and assess aggregated usage. The cookie banner enables a choice between acceptance or rejection. Details, including categories and durations, can be shared upon request to our email.

9. Security

We maintain organizational and technical measures designed to safeguard confidentiality, integrity, and availability of personal data. Access is limited to personnel with a business need, and systems are reviewed for risk-driven improvements.

10. Minors and access control

Gaming areas are restricted to adults (18+) and require age verification at entry. We do not provide gaming access for individuals under the age threshold, and our communications avoid youth-oriented themes. Hotel accommodation, dining, and event services are operated with responsible policies consistent with Swedish regulations.

11. Changes

We may update this Policy to reflect adjustments in services or legal requirements. The latest version will indicate the effective date and govern our practices from publication onward.

12. Contact

For questions about this Policy or to exercise rights, please contact quarrymoorretreat@hotmail.com or call + (46) 73 894-15-02. Correspondence may reference your stay dates or enquiry details to help our team locate relevant records.